iScribeHealth is an AI-powered virtual scribe solution that helps healthcare providers efficiently document patient care and sync data with Electronic Health Records (EHR) systems. Founded in 2015, we are dedicated to reducing provider burnout and improving healthcare efficiency through cutting-edge AI and automation. Our platform streamlines workflows, enabling doctors to focus on patient care while ensuring seamless EHR integration. At iScribeHealth, we empower our employees to make a meaningful impact—both for themselves and the patients we serve.

As a QA Engineer, you’ll play a crucial role in ensuring the reliability, accuracy, and quality of our web and mobile experiences. This is a manual testing role that requires strong product intuition and a sharp eye foredge cases, regressions, and user-impacting bugs. You’ll work closely with our engineering, product, and clinical teams to validate features and AI-generated outputs that directly impact patient care.

Essential Duties and Responsibilities:

Feature Validation & Testing:

·        Perform manual exploratory testing of new and existing features across both web and mobile platforms

·        Validate integrations between the iScribeHealth platform and various Electronic Health Records (EHRs)

·        Develop and execute detailed, comprehensive test cases based on feature requirements and product specs

Bug Management:

·        Identify, document, and track defects using issue tracking systems such as Linear or Jira

·        Collaborate with engineers and product managers to resolve bugs throughout the development lifecycle

AI & Clinical Quality:

·        Validate AI-generated medical content such as scribe notes or CPT codes for accuracy and clinical relevance

·        Monitor for regressions and support hotfix testing to ensure continuous improvement

Product Feedback & Usability:

·        Provide detailed testing feedback to enhance usability and overall user experience

·        Advocate for the end user by identifying potential workflow issues or edge cases

Qualifications:

·        2+ years of experience in manual QA or software testing roles

·        Strong understanding of QA methodologies, bug lifecycle, and test documentation

·        Excellent attention to detail and methodical approach to testing

·        Ability to learn new systems quickly and identify edge cases

·        Experience working cross-functionally with product and engineering teams

·        Strong written and verbal communication skills

Preferred Skills:

·        Experience in healthcare, Healthtech, or regulated industries

·        Familiarity with tools like TestRail, Jira, or similar platforms

·        Basic understanding of AI/ML concepts and comfort testing AI-driven features

·        Knowledge of HIPAA and data privacy/compliance standards

Must align with iScribeHealth’s Core Values: Cares Deeply, Resourceful, Accountable, Customer-obsessed and Knowledgeable

Next Steps:

At iScribeHealth, we assign specific attributes and characteristics to each role. This helps us identify candidates whose natural strengths align with the demands of the position—contributing to both job satisfaction and long-term success. Our goal is to ensure that employees feel confident and fulfilled in their roles, rather than feeling like they have to stretch themselves unnaturally every day to meet expectations.

The survey includes only two questions and typically takes less than 10 minutes to complete.
For the second question, “Describe How You Should Behave at Work,” please answer based on your behavior in your current or most recent role—not the role you’re applying for.

You can access the survey using the following link: iScribeHealth

Once the survey is completed email resume to recruiting@iscribehealth.com

Why Join Us?

·        Opportunity to impact the future of healthcare technology and AI-driven solutions.

·        Competitive salary and benefits including Medical, Dental, Vision, HSA/FSA, HSA Dependent Care, Pet Insurance, and 401k.

·        Collaborative, dynamic team environment focused on innovation and growth.

iScribeHealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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