iScribeHealth is an AI-powered virtual scribe solution that helps healthcare providers efficiently document patient care and sync data with Electronic Health Records (EHR) systems. Founded in 2015, we are dedicated to reducing provider burnout and improving healthcare efficiency through cutting- edge AI and automation. Our platform streamlines workflows, enabling doctors to focus on patient care while ensuring seamless EHR integration. At iScribeHealth, we empower our employees to make a meaningful impact—both for themselves and the patients we serve.

As the Lead DevOps Engineer you will design, manage, and optimize a secure, scalable, and observable cloud infrastructure on Azure. This role is both hands-on and strategic—ideal for someone excited to shape deployment architecture, improve reliability, and ensure compliance in a fast-paced healthcare technology environment.

Essential Duties and Responsibilities:

• Infrastructure Leadership:

Design and evolve the cloud infrastructure with a focus on scalability, high availability, and security using Azure services (App Services, AKS, SQL, Blob Storage, Front Door, etc.).

• Automation & Deployment:

Own and maintain the CI/CD pipeline using GitHub Actions and Azure DevOps to enable continuous integration and deployment across web and mobile platforms.

• Infrastructure as Code (IaC):

Manage infrastructure as code to ensure repeatable, version-controlled, and testable deployments.

• Monitoring & Observability:

Set up and maintain system observability through Application Insights, Azure Monitor, Sentry, and Grafana. Lead SEV 1–3 incident response efforts, including root cause analysis and postmortems.

• Platform Stability:

Maintain system uptime, define reliability SLAs, and deliver system uptime metrics and reports to stakeholders.

• Security & Compliance:

Ensure HIPAA compliance, SOC2 readiness, and secure secrets management (Azure Key Vault, managed identity). Integrate DevSecOps best practices into all workflows.

• System Maintenance:

Manage ongoing platform and infrastructure updates, ensuring minimal disruption to development and production environments.

• Cross-Department Communication:

Facilitate regular infrastructure and deployment status reporting across engineering, product, support, and leadership teams.

• Performance Optimization:

Continuously optimize cloud infrastructure for performance, cost, scalability, and operational efficiency.

• Mentorship & Leadership:

Coach and mentor DevOps engineers, lead team strategy, and contribute to team growth and knowledge-sharing.

Qualifications:

• 5+ years of experience in DevOps or cloud engineering, preferably with Azure.

• Strong knowledge of high-availability, production-grade systems.

• Expertise in CI/CD tools, infrastructure-as-code, and automation-first approaches.

• Familiarity with uptime monitoring, SLAs, and incident response protocols.

• Deep understanding of security and compliance in regulated industries.

• Strong collaboration and communication skills to interface with technical and non-technical teams.

Preferred Skills:

• Experience in healthcare or handling PII/PHI environments.

• Familiarity with SOC 2 audits and HIPAA frameworks.

• Knowledge of zero-downtime deployment strategies (blue/green, canary).

• Scripting skills in Bash, Python, or PowerShell.

• Experience managing backend services for mobile apps or multi-region systems.

Must align with iScribeHealth’s Core Values: Cares Deeply, Resourceful, Accountable, Customer-obsessed and Knowledgeable

Next Steps:

At iScribeHealth, we assign specific attributes and characteristics to each role. This helps us identify candidates whose natural strengths align with the demands of the position—contributing to both job satisfaction and long-term success. Our goal is to ensure that employees feel confident and fulfilled in their roles, rather than feeling like they have to stretch themselves unnaturally every day to meet expectations. The survey includes only two questions and typically takes less than 10 minutes to complete.

For the second question, “Describe How You Should Behave at Work,” please answer based on your behavior in your current or most recent role—not the role you’re applying for.

You can access the survey using the following link: iScribeHealth

Once the survey is completed email resume to recruiting@iscribehealth.com

Why Join Us?

• Opportunity to impact the future of healthcare technology and AI-driven solutions.

• Competitive salary and benefits including Medical, Dental, Vision, HSA/FSA, HSA Dependent Care, Pet Insurance, and 401k.

• Collaborative, dynamic team environment focused on innovation and growth.

iScribeHealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.