5 People Who Benefit from Mobile Apps

When a new technology gets introduced in a medical practice, it’s sure to affect a lot of different people. In the case of EHR mobile apps, luckily those effects are positive. Here are five examples of healthcare professionals that feel the benefits of implementing an EHR mobile app:

Providers

There are plenty of ways that EHR mobile apps help providers do their work, mainly because they were designed with doctors in mind. One significant feature is the incorporation of speech-to-text tools. These tools cut down on both the perceived feeling of performing data entry and the actual time it takes to input that information. It’s also an easy way for less technically savvy physicians to comply with EHR use. Speech-to-text aside, however, it’s obvious that the overall benefit is seen in the pure usability of the system.

By transitioning to an EHR mobile app, doctors gain the advantage of portability and can perform their record maintenance from anywhere. Clinicians have gone so far as to report that the mobile app iScribe is “extraordinarily user-friendly” compared to the clunky EHR they’re accustomed to using. In the end, providers get the satisfaction of getting out from under their EHR system and back to providing the quality care their patients deserve.

Front Desk Administrators & Reception Staff

While patients usually expect to see reception staff stationed at a computer, they don’t tend to see the EHR interface that the receptionist is working with. Among the various complaints cited on the subject of EHR systems, several users have found it difficult to set appointments in shrunken interfaces. For example, take a look at some of these Prime Suite reviews.

EHR mobile apps eliminate usability issues like that. They’re designed to take the cramped and click-heavy EHR environment and replace it with a more intuitive interface. Swiping and tapping feel much more efficient, and helps receptionists quickly set appointment dates and make notations. As a result, patients check-in, out, and get sent on their way in a more efficient fashion.

IT Personnel at the Facility

While some of the people on this list are patient-facing and benefit more clearly from EHR mobile apps, the background players that support the practice can feel the benefits, as well. IT administrators or EHR managers will be pleased to know that the right EHR mobile app can actually be integrated very quickly into the current technology suite at their practice. iScribe, for example, can be set up within an hour and its native fields map easily to the appropriate fields in the underlying EHR system.

Practice Leadership & Financial Officers

For the leaders responsible for the financial health of the practice, any improvement to the bottom line is valuable. Mobile EHR apps deliver those improvements in a couple of ways.

First, providing doctors with that tool enables them to cut down on time spent performing data entry in the EHR system. By reducing those activities by about a third, doctors can earn back enough time to see another patient or two each day. While the numbers vary based on compensation rates and time per appointment, those time savings can equate to significant revenue gains.

See what the ROI can look like across an organization in our related article, The Per Provider Impact of Mobile EHR Apps

Second, EHR mobile apps also come with the ability to send notifications and reminders directly to patients. Reaching out in this way can make a huge impact on patient loyalty, and retaining long-time patients strengthens a practice’s chance to receive more positive reviews. Gaining those reviews can provide significant boosts to revenue and reduce patient acquisition costs essentially to zero.

And as for the final group who benefits from EHR mobile apps…

Patients

Whenever a patient goes in for a doctor’s appointment, they expect staff to provide an exceptional level of attention to them, and only them. It’s somewhat warranted, too – we are talking about people’s health, after all. EHR mobile apps give healthcare staff the ability to take the focus off of data entry and back on the patient.

They also eliminate the physical barrier presented by having a computer monitor or laptop in front of the doctor. Just like crossing one’s arms, putting an object between a speaker and listener can send an implicit signal that one member of the conversation is defensive or less engaged. In the exam room where open communication is paramount to delivering quality care, an EHR mobile app can be a real asset.

If you’re interested in seeing firsthand what it’s like to use a fully-featured EHR mobile app with a beautiful and user-friendly interface, check out iScribe for yourself. Your practice can try iScribe by clicking here…and be sure to bring the whole team!

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