Case Study: Athena Marketplace Case Study

How Florida Orthopaedic Institute partnered with iScribeHealth and athenahealth to avoid productivity and revenue loss during an EHR transition.

Providers used iScribe’s mobile EHR app with athenaClinicals for a seamless go-live.

EHR transitions can be a painful but necessary change for clinics. This decision impacts the entire organization from registration and billing to providers and their support staff. Clinics often delay EHR transitions, trying to avoid the revenue and productivity loss during go-live weeks, as providers and staff slowly adjust to documenting encounters at lower patient volumes.

92 Florida Orthopedic Institute (FOI) providers trained and subsequently went live with iScribe’s services including AirMic, Mobile EHR Platform, and Virtual Scribe Services concurrently with the organization’s athenahealth go-live day.

By FOI engaging in simultaneous go-lives with iScribe and athenahealth, 75% less support tickets were received from Command Center and iScribe providers did not suffer from expected productivity losses. Providers who utilized iScribe had an improvement in encounter close rates and were able to continue documenting their patient encounters without significant volume reduction. In addition, FOI realized ~$120,000 in annual savings by switching from transcription to iScribe’s Mobile Platform.